Every now and then media reports reveal an employer who has engaged in illegal CCTV monitoring of staff and today's example is Dunnes Stores which was shown in an unfair dismissal claim to have secretly used CCTV to view employees in a restaurant in Galway:
DUNNES STORES monitored workers on CCTV at a restaurant in one of its stores for 77 days without telling them. A security man monitored the behaviour of staff at the restaurant almost exclusively and reported his findings daily to the store manager. As a result of the monitoring, two members of staff at the Dunnes outlet in Terryland, Galway, were dismissed. Two others quit, an Employment Appeals Tribunal was told yesterday... Dunnes Stores security officer Peter Zatorski said the women at the restaurant were not told they were being monitored.It's not clear from the media reports whether the camera was hidden, or whether staff were aware of its presence but unaware that it would be used to monitor them. Either way, however, it is clear that this use of CCTV recording would breach the fair obtaining principle in data protection law which requires (even in the case of visible cameras) that individuals should be informed of the purpose for which recordings may be used. Guidance from the Data Protection Commissioner is unequivocal on this point:
If the purpose or purposes is not obvious, there is a duty on the data controller to make this clear. A CCTV camera in a premises is often assumed to be used for security purposes. Use for monitoring staff performance or conduct is not an obvious purpose and staff must be informed before any data are recorded for this purpose. Similarly, if the purpose of CCTV is also for health and safety reasons, this should be clearly stated and made known.In the Dunnes Stores case, therefore, it seems likely that the CCTV footage was obtained illegally. If so, should Dunnes be able to rely on it before the Employment Appeals Tribunal to justify the dismissal? Surprisingly, the issue doesn't seem to have been raised before the EAT but as this is a relatively common issue it might be worth considering generally.
There is a general rule in Irish law that illegally (not unconstitutionally) obtained evidence may be excluded at the discretion of the court. Yvonne Daly provides a very good summary of this rule in this article (PDF), where she points out that in practice this discretion is very seldom used to exclude evidence on the basis of mere illegality. I have been unable to find any reported decisions of the Irish courts dealing specifically with evidence obtained in breach of data protection law - however, in light of the discretionary nature of the exclusionary rule and the general tendency towards admitting illegally obtained evidence there is no guarantee that the courts will prevent this evidence from being used.
This is not, however, an end to the matter, as an employee may be able to achieve the same result indirectly by going to the Data Protection Commissioner. This happened in Case Study 10 of 2008, where employees succeeded in stopping an internal disciplinary inquiry based on improperly obtained CCTV footage:
In this case, the employer had used CCTV images to compile a log that recorded the employees’ pattern of entry and exit from their place of work. The employer then notified a trade union representative that this log would be used at a disciplinary meeting. It also supplied a copy of the log to the union representative. The employer sent letters to each employee requesting that they attend a disciplinary meeting to discuss potential irregularities in their attendance. The letters indicated that this was a very serious matter of potential gross misconduct and that it could result in disciplinary action, up to and including dismissal.That case related to an internal disciplinary matter only. Consequently an interesting question arises where a matter makes it to the Employment Appeals Tribunal or a court: would those bodies be willing to accept into evidence material which the Data Protection Commissioner had found to be illegally obtained and may have directed not to be used for disciplinary purposes? Would an employer be bound by a ruling of the Data Protection Commissioner from tendering such evidence? What would happen in the event of such a clash?
The employees immediately lodged complaints with my Office. They stated that they had never been informed of the purpose of the CCTV cameras on the campus where they were employed. They pointed out that there were no signs visible about the operation of CCTV. On receipt of the complaints, my Office contacted the employer and we outlined the data protection implications of using CCTV footage without having an appropriate basis for doing so. We informed the company that, to satisfy the fair obtaining principle of the Data Protection Acts with regard to the use of CCTV cameras, those people whose images are captured on camera must be informed about the identity of the data controller and the purpose(s) of processing the data. This can be achieved by placing easily read signs in prominent positions. A sign at all entrances will normally suffice. If an employer intends to use cameras to identify disciplinary (or other) issues relating to staff, as in this instance, staff must be informed of this before the cameras are used for these purposes.
The employer accepted the views of my Office. It informed the two employees that it was not in a position to pursue the matter of potential irregularities in attendance as it could not rely on CCTV evidence obtained in contravention of the Data Protection Acts.
There has been one case which illustrates the type of issues that might arise - in Case Study 2 of 2007 (Baxter Healthcare) the Data Protection Commissioner found that an employer had breached the fair obtaining principle by using a medical report of an employee (obtained in the context of a personal injury action brought by the employee) to defend a later unfair dismissal claim before the Labour Relations Commission. However, in that case the data protection ruling was made only after the unfair dismissal claim was concluded, leaving the issue open as to how the Labour Relations Commission would have handled the report if the ruling was made before it heard the matter.
It is unlikely that there will be any clarity until this issue is the subject of a written decision by the High Court. In the meantime, however, it's surprising that more litigants don't appear to be relying on data protection arguments to challenge the admissibility of evidence.
For more on this topic see Clark, “Data Protection and Litigation” (2009) 16(8) Commercial Law Practitioner 167 (no free link available).
Update (23.2.12) - The High Court has recently ruled against a prison officer seeking to prevent CCTV footage from being used in disciplinary proceedings against him on the basis that it was obtained in breach of his data protection rights. However there's no written judgment in this case making it difficult to determine the precise basis of the decision.
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